Training Logistics & FAQ

Some of our classes have prerequisites. They are noted in the respective class description.

For instructor-led online classes, you can pay online with a major credit card, purchase order or invoice. When paying by purchase order or invoice,  a $50 fee will be applied. Select P.O. or Invoice at checkout; we will email instructions for how to request an invoice. Look for an email from finance@senturus.com.

For self-paced classes, you can pay online with a major credit card. Purchase orders are only accepted for bulk purchases.

You can get instruction in a way that is best suited to your individual or group learning needs. We offer a range of learning formats: private group training, instructor-led online, mentoring and self-paced training. For more information contact us or call us at 888-601-6010 ext. 1.

If you have five or more students who need training on the same topic, private group training can be more cost effective than public training, regardless of the software tool, student role or experience level. Private group training can be delivered onsite, online or both, depending on your situation. If desired, we can also work with your company’s data to make examples more relevant. For more information about private training, contact us or call us at 888-601-6010 ext. 1.

Yes. Senturus is a full-service BI consulting and training provider. We have expertise across the BI stack. We meet you where you are with your analytics needs. There are many ways we can work with you.

All our instructors are hands-on BI consultants. When they are not teaching, they are out in the field helping our clients. Each has come from the industry and approaches coursework with an understanding of the tangible end-goals a business must address. All Senturus instructors have more than 10 years of experience. We have delivered more than 700 training sessions to some of the largest international corporations as well as some of the most ambitious young companies here in our Silicon Valley backyard. Let us know what you need; we will put together a curriculum and assign a trainer with the software expertise and industry knowledge most relevant for you and your team.

Classes range from half-day to three days, depending on the class. Our experience has shown that extended training is not necessarily better than focused training. You may note some of our classes are shorter than training classes offered by other providers. That’s because we have extracted the fluff: we quickly get to the heart of what you need to know and leave time for you to ask questions.

Online courses will be using Zoom. Many classes require you to have the appropriate BI (Power BI, Tableau, Cognos) software installed. This will be specified in the confirmation email.

Some courses require access to our cloud training server. We’ll provide instructions for setting up and testing your connection in your confirmation email. There is no special software download required.

For our instructor-led online courses, we offer a variety of times to suit different U.S. time zones. The course description lists the time of the class. Private group training is scheduled at the client’s convenience. This includes off-hours such as evenings or weekends to accommodate global attendees and those who cannot take time away from the office.

We limit attendance to 12 students, so classes fill up quickly. To guarantee your seat in a class and receive course material in time, we encourage registration at least one week prior to the scheduled date.

We provide a full refund for classes cancelled at least 10 business days prior to the scheduled class start date. Cancellation notices submitted at least three business days prior to the scheduled class start date will receive a 50% refund. No refunds will be given for cancellations received less than three business days prior to the scheduled class start date.